CATV

Support

1 - Smart IPTV, how does it work?

IPTV is a service that allows customers to watch TV through only ADSL, Fiber or 4G broadband. The IPTV does not need Cable or satellite, a simple internet connection is enough or a 4G coverage.

So customers can benefit from our smart IPTV service on any device: Smartphone – Tablet – Smart TV Samsung – Smart TV LG …
 
Our Services are not geolocated, so customers can use them all over the world.
CATV iptv offer is very well supplied with all the packages and more than 500+ USA channels.
 
2 - What is the speed of Internet connection needed?
The speed differs depending on the quality of the video. For HD quality, the recommended minimum is 5 Mbps, for SD quality the minimum is 2 Mbps.
 
3 - Can customers watch IPTV Channels on Android Smartphone?
Yes, CATV IPTV Servers are compatible with any Android Phone, Tablet or TV device via several Android applications. Just install it and enter the IP address, the LOGIN and the PASSWORD that will be sent to you after you order a subscription.
 
4 - Will it work where I live?
Our smart IPTV Subscription Service requires only an internet connection to function, please don’t worry about this question.
 
5 - How should customers order?
The procedure is very simple, You can pay directly to us, you create their accounts by costing credits.
 
6 - Are there any additional fees?
No charge will be asked during the period subscription, customers will fully enjoy the best Channels directly on their TV.
 
7- How to be a reseller?
You need contact us to get a panel with 50 credits order.

8- Any question/problems about devices connection?
Please read carefully of our IPTV TUTORIAL.
If you still have any problems, please feel free to contact us.

9- Why a few channels not working?
Its normal situation for IPTV,Please let us know which channels not working,we will deal with it as soon as possible
 
10- What's the Credits?
 
Credits is a symbol,1 Credit=1 month,2.5 credits=3 motnh,4 credits=6 month,6 credits=12 month
Means that you will cost such quantity credits to create account for your customers.
 
11- How to operate the panel?
 
It’s very easy operation, we will send you all detailed information and guide after received your payment.
If you have any problem about panel operation, please feel free to contact us for guide.
 
12- Do you offer customization?
 
Yes. Need meet customization MOQ 1,000 credits, no other charges.
 
13- Which payment options we offer
 
Paypal, Wester Union,T/T, Credit Card, Trade Assurance.

14- Still some worries not referred?
Please feel free to contact us, we will reply your message at the first time we see it.

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If you have any suggestions or question for us.Please contact us.
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